Knowledge Base

← Customer Feedback for Simplicant
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  1. Q: Can I get additional, advanced customization for my Job Board/Public job site for additional Payment?

    A: While there is no set rule in this regards, the Simplicant support team is always there to listen to your requirements and workout a solution.

  2. Q: Can I get email alerts about tasks?

    A: Yes. A user gets email alerts about tasks that he creates and the ones that are assigned to him.

  3. Q: Can I make customized questionnaires?

    A: Yes the users can create customized questionnaires catering to their specific needs

  4. Q: Can I un-assign a candidate from a job?

    A: No, not without deleting the candidate.

  5. Q: Can the date be exported to a csv file?

    A: Yes, you can export your data any time you want.

  6. Q: Can we downgrade to a cheaper plan later?

    A: Yes: Simplicant provides you with the ease and flexibility to upgrade or downgrade your package anytime without any additional cost.

  7. Q: Can we export our data if we don't want to use Simplicant anymore?

    A: Yes, the data stored on Simplicant can be exported anytime.

  8. Q: Can we host job board on our own URL?

    A: No, but Simplicant provides you with the opportunity to mask your job board domain to jobs.yoursitename.com.

  9. Q: Does Simplicant auto generate rejection letters to candidates?

    A: Yes, the users have the option of creating an email template which is then sent automatically once the candidate’s status is changed to rejected.

  10. Q: Does Simplicant integrate with Google Apps?

    Not right now but the functionality will be soon available

  11. Q: Does Simplicant integrate with MS outlook?

    A: Yes, Simplicant can be easily integrated with MS Outlook or any other email client, providing you with seamless email connectivity.

  12. Q: Does Simplicant keep a track of application referral sources?

    A: Yes, Simplicant makes it remarkably easy for you to track the referral sources of your applicants.

  13. Q: Does Simplicant offer ATS integration via LinkedIn?

    A: Yes, now candidates can apply for job via their LinkedIn profile.

  14. Q: For how long is the stored data retained by Simplicant?

    A: Simplicant retains user’s data indefinitely.

  15. Q: How do I create a copy (clone) of an existing job?

    A: By clicking on the clone job icon visible on hovering over the job.

  16. Q: How do I remove a job from my careers site but still leave it open?

    A: Whenever you mark a job as “OPEN” it remains visible on the job board until you close or delete it.

  17. Q: How do I share jobs with my social and professional networks?

    A: Using the share job tabs available on the jobs detail page.

  18. Q: In what format are the reports generated?

    A: The reports are generated in the “Web Based” format with the option to download them in Excel of PDF.

  19. Q: Is phone support provided?

    A: Currently we do not provide phone support. But we work really hard to ensure a fast response to queries via emails. So you can expect a prompt and timely response through emails.

  20. Q: Is there an option to store salary information/interview notes?

    A: Salary information/Interview notes can be stored in the notes tab of every applicant detail page.

  21. Q: When I receive an email notification for a new application, can I respond to the candidate by just replying to the mail without having to go to the Simplicant account?

    A: Yes you can directly reply to the email and the response will go out to candidate.

  22. Q: Where is the best place to review my candidate pipeline?

    A: You can view the candidate pipeline in the pipeline summary in the reports segment.

Knowledge Base and Helpdesk

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